Frequently Asked Questions

Shipzee Tech provides smart logistics and transportation solutions for businesses. Shipzee makes transportation easier, faster, and more transparent through technology-driven solutions at best possible prices which helps to maximise reach and grow your business effortlessly.

No, Shipzee does not charge anything for the platform.

Integrating your website with Shipzee Tech is simple. Shipzee provides technical support to connect your website or e-commerce platform with its logistics system. Our technical team guides you through the integration process to ensure smooth setup and minimal downtime.

In most cases, the payment is transferred to your registered bank account depending on the agreed settlement cycle. We do offer D+1 with a minimal cost. You will receive clear transaction details for full transparency.

Shipzee does not transport items that are prohibited under national or international shipping regulations. This typically includes: Explosives and ammunition, Flammable liquids and gases, Toxic or radioactive materials, Illegal drugs and narcotics, Counterfeit goods, Unapproved lithium batteries or hazardous chemicals, Dry ice. All shipments must comply with customs and safety laws. Restricted items are handled strictly as per regulatory guidelines.

Yes, Shipzee supports Prepaid and Cash on Delivery (COD) payment options for eligible shipments.

Yes. However, non-commercial or personal shipments may not require GST registration, depending on the shipment type and value.

Yes, frozen items can be shipped through Shipzee, subject to service availability and compliance requirements.

Delivery time depends on the shipment type, destination, and mode of transport.
Domestic shipments: Typically 2–7 business days.
Express services: Faster delivery as per selected service.
Transit timelines are shared at the time of booking.